Code of Conduct

 

Last Update: 01 May 2023

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1. Introduction

At Wisery, we are committed to maintaining the highest standards of ethical conduct, professionalism, and integrity in all our business dealings. This Code of Conduct outlines the values and principles that guide our actions and decisions, fostering a culture of trust, respect, and accountability. It applies to all our team members, clients, and partners.

 

2. Compliance with Laws and Regulations

We will conduct our business in full compliance with all applicable laws, rules, and regulations in the countries where we operate. We expect our team members, clients, and partners to adhere to these requirements and report any potential violations.

 

3. Conflicts of Interest

We will avoid any conflicts of interest that could compromise the objectivity and impartiality of our work. Team members must disclose any potential conflicts to their supervisor or a designated company representative and refrain from participating in any decision-making process where such conflicts may arise.

 

4. Confidentiality and Data Protection

We are committed to safeguarding the confidentiality and privacy of our clients' information. All team members must adhere to our Privacy Policy and applicable data protection regulations, ensuring that client information is only used for authorised purposes and protected from unauthorised access or disclosure.

 

5. Professionalism and Quality

We strive to deliver the highest quality of services to our clients, upholding a strong work ethic, expertise, and continuous learning. We expect all team members to act professionally and responsibly, treating clients, partners, and colleagues with respect and dignity.

 

6. Fair Competition

We believe in fair competition and will not engage in any practices that could unfairly limit competition or harm our competitors. We expect all team members to uphold this principle by avoiding collusion, price-fixing, or other anti-competitive practices.

 

7. Anti-Discrimination and Harassment

Wisery is committed to providing an inclusive and diverse working environment, free from discrimination, harassment, or victimization. We will not tolerate any form of discriminatory behavior based on race, color, gender, sexual orientation, religion, national origin, disability, age, or any other protected characteristic.

 

8. Anti-Bribery and Corruption

We have a zero-tolerance policy towards bribery and corruption. All team members must refrain from offering, accepting, or facilitating any form of bribe or kickback, either directly or indirectly, in our business dealings. We expect our clients and partners to share this commitment.

 

9. Reporting Violations

We encourage all team members, clients, and partners to report any suspected violations of this Code of Conduct or any applicable laws and regulations. We will investigate all reports and take appropriate action to address any violations or concerns.

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10. Amendments and Updates

Wisery reserves the right to amend or update this Code of Conduct at any time. All team members, clients, and partners will be notified of any changes and are expected to adhere to the updated version.