Privacy Policy
Last Update: 01 May 2023
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1. Introduction
Wisery CCMA Pte. Ltd. ("Wisery," "we," "us," or "our") is committed to safeguarding the privacy of our website visitors and service users. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with our services, or communicate with us.
2. Information We Collect
We may collect and process the following types of information:
a. Personal information: This includes your name, email address, phone number, and other contact details you provide when registering for our services, subscribing to our newsletter, or contacting us through our website.
b. Usage information: We collect information about your interactions with our website, such as pages visited, time spent on the site, and any resources accessed.
c. Technical information: This includes information about your device, such as IP address, browser type, and operating system.
d. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your usage of our website and to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
3. Consent
By using our website and services, you consent to the collection, use, and disclosure of your personal information as outlined in this privacy policy. We will seek your consent at the time of collection of your data, except in cases where the law provides an exception.
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4. How We Use Your Information
We may use your personal information for the following purposes:
a. To provide our services: We use your information to deliver our coaching, training, and mediation services and to communicate with you about these services.
b. To improve our website and services: We analyze usage and technical information to understand how our website is used and make improvements accordingly.
c. For marketing purposes: We may use your contact information to send you updates, promotions, and other marketing communications that may be of interest to you.
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. After this period, your data will be deleted or anonymised so that it can no longer be associated with you.
5. Disclosure of Your Information
We may share your personal information with third parties under the following circumstances:
a. Service providers: We may disclose your information to third-party service providers who help us deliver our services, such as payment processors and email service providers.
b. Legal requirements: We may disclose your information if required by law or in response to legal processes, such as subpoenas, court orders, or government requests.
c. Professional Accreditation: We may disclose your information to professional bodies, such as the International Coaching Federation (ICF), for purposes related to professional accreditation. In such instances, we will disclose only the minimum necessary information.
d. Business transfers: We may disclose your information in connection with a merger, acquisition, or sale of assets involving Wisery.
6. Third-Party Websites
Our website may contain links to other websites not operated or controlled by us. We do not hold any responsibility for the privacy practices of these third-party websites. We encourage you to review the privacy policies of each website you visit.
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7. Your Rights
You have certain rights with respect to your personal information, including the right to access, correct, or delete your data, and the right to object to or restrict our processing of your data.
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8. Children’s Privacy
Our Services are not directed to children under the age of 18 (or any applicable age in your jurisdiction), and we do not knowingly collect personal information from children under such age. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at hello@wisery.sg, and we will take steps to delete such information from our systems.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
10. International Data Transfers
Your personal information may be transferred to and processed in countries other than Singapore, where data protection laws may be different from those in your country of residence. By using our website and services, you consent to the transfer, storage, and processing of your personal information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update our privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review our policy periodically to stay informed about our privacy practices.
12. Contact Us
If you have any questions or concerns about our privacy policy or your personal information, please contact us at hello@wisery.sg.